Risk Analyst

What makes Workiz unique?

This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you’re willing to do more, your career can take off. We are a leading SaaS company for the field service industry, one of the most recession-proof and lucrative industries today.

Workiz is located in the heart of Tel Aviv, just a short walk from Rothschild Boulevard. You’ll find everything you need to focus or work collaboratively with your colleagues in our brand-new, beautifully designed open office space. When we’re not hard at work, you will find us in our awesome game room with a ping pong table, a comfy lounge, and video games for the ultimate afternoon break. Workiz recognizes you have a life outside the office, our workweek is flexible and hybrid, but you won’t want to miss happy hour!

Who are you?

You are a problem solver with a passion to analyze data and investigate customer patterns. You pay close attention to all the details. You are rigid enough to follow and enforce cross team processes/procedures but also have the flexibility and agility to explore new areas of risk in our dynamic startup environment. You are an autodidact who is eager to learn new technologies and industry best practices.

You want to bring positive energy and enthusiasm to the Workiz strategic fintech unit and are excited to work hard to shape the future of Workiz risk framework.

So, what will you be doing all day?

• Monitor and manage payments risk, fraud risk, chargebacks/refunds, and check & ACH returns across all Workiz product lines.
• Set and remove temporary controls on accounts that are flagged daily to reduce Workiz’s exposure
• Work collaboratively with customer success, support, and finance to respond to complex risk events
• Analyze and continuously optimize risk models
• Implement/improve tools, processes, and best practices to mitigate and reduce risk
• Investigate risk-oriented incidents and derive methods of improvements
• Collaborate with partnering financial service providers to reduce risk across our shared ecosystems
  
  

• 1-3 years of experience in a risk analysis role in banking/payments/credit/fintech or in a payment/fintech organization - huge plus
• A curious self-starter individual
• Very high analytical skills and ability to analyze complex data sets and extract insights
• Super fast auto-didact learner
• Academic degree in science/accounting/economics is preferred. We are open to candidates in their final phases of their studies.
• High proficiency in EXCEL.
• Excellent written and spoken English
• Flexible attitude and ability to cope with changing requirements
• Ability to work on late evenings and on Fridays when necessary to meet customer demands
• A team player who primarily works independently yet can communicate decisions clearly to internal stakeholders across the company
  
  

• Knowledge in SQL, Sisense, or other BI tools
• Experience using risk management or fraud protection tools
• Experience with Stripe or other payment facilitator as a service providers
  
  

• You’ll actually love the product you work with and the people too:)
• Excellent benefits
• Team players. Rockstars without the ego. Fast learners that work hard and get S*** done.
• There is no such thing as a bad idea
• 40% female %60 male
• You can grow your career in any direction you choose
• Diversity isn’t just a buzzword
• We know how to have fun! Join our ping pong tournaments and other spontaneous activities. Oh, and we throw some killer parties
• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties