Customer Support Specialist

To the Priority Support Team,

We are seeking talented individuals to join the technical support team at Priority Software. Be part of a dynamic team in a challenging work environment, working with a complex product that includes a variety of modules requiring different specializations.

The training process spans several months.

Our staff must possess high technical skills, in-depth system knowledge, and a courteous, helpful attitude.

Support is provided to our customers and partners both in Israel and globally.

We offer excellent conditions for suitable candidates, with opportunities for promotion and professional development.

Mandatory Requirements:

• Excellent interpersonal communication skills, both oral and written.
• Patience, active listening, a positive attitude, and a willingness to help.
• Proficiency in English.
• Strong understanding and control of the computer world.
• Diligence, self-learning abilities, and a service-oriented mindset.
• Efficient and quick problem-solving skills.
• Ability to work independently and as part of a team.
• Effective time management and ability to work under pressure.

Why Join Us?

• No prior experience is needed – we will teach you everything you need!
• Hybrid work model.
• Flexible working hours (official hours: 08:30-17:30).
• Suitable for students.
• Emphasis on work-life balance.
• Opportunity to specialize in Israel's leading ERP field and build a prosperous career.
• Offices located in Park Afek and Jerusalem.

Preferred Qualifications:

• Previous experience with Priority products or other ERP systems.
• Degree or industry experience in management, information systems, logistics, or accounting.
• Familiarity with the Priority system.
• Experience in providing service.

We look forward to having you join us!