Quality Assurance Tester

Quality Assurance Tester

PractiTest is looking for a QA tester to join our Global QA and Customer Support Team .

The QA Tester will be in charge of writing and running tests for our product as part of a larger testing team.  This person will also be part of the Customer Support team, answering customers’ questions , providing support and resolution for their issues.

Duties/Responsibilities:

• Create and execute tests.
• Provide customer support via chat, email, phone, and live web sessions.
• Serve as the voice of the customer when working with internal teams to promote new product requirements.
• Review and analyze product specifications
• Report and document technical issues
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Required Skills/Abilities:

• English - Native or fluent in writing, reading, speaking
• Experience as a QA Tester, or successful finish of QA course/ISTQB certification / computer science student available to full time jobs in shifts - A must
• Prior experience in providing technical support
• Flexibility in working hours, including support shifts.
• Analytical mind and problem-solving aptitude
• Technical skills (incognito mode, cookies, web, curl, json)
• Good interpersonal and customer care skills
• Team player with strong communication and interpersonal skills
• Strong ability to communicate technical information both in writing and verbally
• Web experience (html, css, plugins, ruby, php) - an advantage
• Command of other languages - an advantage
• Working knowledge of test management software - an advantage

Please attach your full English CV to your application