Financial Systems Technical Support

Shift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit shift4.com

**By joining us, you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week.

We’re looking for a Financial Systems Technical Support.

As a Financial Systems Technical Support you will have professional technical responsibility, supporting the core leading financial systems in our organization, a complex, interesting, and challenging system based on advanced technologies.

Your role:

• Support the core financial systems within our organization, a complex and challenging system based on advanced technologies.
• Analyze and design processes related to the finance system and its interfaces.
• Implement a commercial off-the-shelf system with varying volume and complexity.
• Troubleshoot and solve advanced problems that arise in the system.
• Work independently in a dynamic and global environment.
• Participate in on-call rotations.
• Ignite curiosity/interest/excitement in the position.

Your skills:

• You have 1-2 years of proven experience in support and integration of processes for various interfaces.
• You have proven experience with troubleshooting and solving advanced problems.
• You have advanced SQL skills (Oracle is an advantage) - a must.
• You have basic admin level experience with Linux and Windows server – a must.
• You are service-oriented with excellent customer service skills.
• You have excellent written and verbal communication skills in English.
• You are both autonomous and a team player.
• You have advanced analytical thinking and problem-solving skills.

You have a major advantage if:

• You have a technical bachelor’s degree.
• You have background in Fintech / Banking.
• You are familiar with working with Docker and ELK.
• You are familiar with Atlassian's JIRA and Confluence.