Community Team Lead

Join Lusha, where culture isn't just a label—it's our DNA. We're dreamers, innovators, and learners, driven by simplicity, collaboration, and trust. At Lusha, every voice matters, and together, we shape a company we're proud of. Ready to be part of something truly unique? Join us and let's grow better together.

As a Lusha employee, you’ll empower B2B sales professionals globally to unlock lucrative revenue opportunities and drive sustainable growth. With over 1 million users and a database of 200+ million entries, your contributions will directly impact our customers, revolutionizing the way they approach sales and positioning them for long-term success in a competitive marketplace. With 40,000 new signups benefiting from our dynamic platform each month, your role is crucial in continuing to enhance and expand our offerings. You’ll help deliver exceptional value to our growing user community, ensuring they have the best tools at their disposal to succeed in a competitive marketplace.

We are looking for a passionate and experienced Community Team Lead to join our team. The Community Team Lead will be responsible for building and maintaining our online community, fostering engagement, and creating a positive and inclusive environment for our members. The ideal candidate will have excellent communication skills, a deep understanding of social media platforms, and a knack for creating compelling content that resonates with our audience.

How you’ll shape the future of B2B sales:

• Community Engagement:
• Develop and execute strategies to increase community engagement and growth.
• Foster a welcoming and inclusive environment for all community members.
• Organize and host community events such as webinars, live chats, and Q&A sessions.
• Implement and enforce community guidelines and policies.
• Identify and manage community leaders and ambassadors.
• Monitor and respond to community interactions across social media platforms, forums, and other online spaces.
• Team Management:
• Lead and manage a team of social media and partnerships managers.
• Content Creation:
• Create and curate engaging content for social media, newsletters, and community platforms.
• Collaborate with the marketing team to develop content calendars and campaigns.
• Ensure all content aligns with the company’s voice and brand guidelines.
• Analytics and Reporting:
• Monitor community metrics and analyze engagement data to inform strategies.
• Provide regular reports on community growth, engagement, and sentiment.
• Use insights to optimize community management efforts and achieve goals.
• Customer Support:
• Act as the liaison between the community and the company, addressing community concerns and feedback, collaborating with the product and support team.
• Work with the customer support team to ensure timely and effective resolution of issues raised by the community.
• Advocacy:
• Build referral programs and integrate advocacy tactics to boost word-of-mouth.
• Work with influencers to increase brand awareness and generate user-generated content (UGC).
  
  

Requirements:

Here’s What We Need From You

• 4+ years of experience in social media, community management, or similar roles.
• Experience in the GTM (Go-to-Market) industry is a must.
• Native English speaker.
• Excellent presentation skills and comfort speaking in front of large audiences and in interviews.
• Proficiency in social media management tools and analytics.
• Willingness to travel to Israel often.
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Passion for building and nurturing online communities.
• Experience with content creation and curation.
• Creative thinking and problem-solving skills.
  
  

How will you innovate? How will you learn?

As a growth-stage company constantly evolving, you'll find opportunities to tackle unique projects and initiatives, all while being part of a thriving company that has evolved from its startup roots. You'll play a crucial role in our journey, with plenty of room to grow professionally. And as we move forward, you'll have a stake in our success, sharing in the rewards as we expand and innovate together, continuously learning along the way.

Why Lusha? It’s simple

Established in 2016 by Assaf Eisenstein and Yoni Tserruya, Lusha's dream is to revolutionize the B2B sales landscape. With significant investments totaling $240 million, we've transitioned from our bootstrap origins to unicorn status with a value estimation of $1.5 billion. This journey reflects our unwavering commitment to innovation and excellence as we continuously set new standards in the industry. Trusted by industry giants like Zendesk, Google, and Yotpo, Lusha is the go-to resource for sales intelligence, having started as a profitable bootstrap company and survived solely on profits for 4.5 years. Join us and experience a career journey as distinct and dynamic as you are.