Office 365 Expert

In this position, you’ll play an important role in Global ICL IT, ensuring effective and efficient use of IT devices and technology.

Responsibilities:

• Provide second level support to IT teams and users.
• Train and keep related IT staff informed of changes or updates specific to technical areas.
• Build hardware requirements for desktops, laptops, mobile devices.
• Manage computer and mobile policies to ensure compliance with organizational standards.

Technical Skills and Knowledge:

Operating Systems:

• Proficiency in Windows, mobile IOS and Android operating systems.

Software Support:

• Experience with software installation, configuration, and troubleshooting.
• Familiarity with productivity suites (Microsoft Office, Google Workspace) and specialized applications.

Microsoft System Center Configuration Manager (SCCM):

• Efficiently manage software installations, patches, and system configurations.

Microsoft Intune:

• Manage and secure devices from a central console.

Office 365 Administration:

• Handle user accounts, licenses, security settings, and collaboration tools.

PowerShell Scripting:

• Create custom scripts, manage configurations, and perform system maintenance.

Azure Automation:

• Utilize cloud-based automation, operating system updates, and configuration services for consistent management across Azure and non-Azure environments.

Networking Basics:

• Knowledge of TCP/IP, DNS, DHCP, and basic network troubleshooting.

Security Awareness:

• Awareness of security best practices, data protection, and user access controls.

Benefits:

• Hybrid work – twice a week homeoffice, three times a week in office
• Contribution to a pension plan / insurance policy
• Meals Participation
• Allowance for mobile use