Senior Solutions Engineer

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Role

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips. When everyone in the organization can see — and learn from — the impact of their work, they are poised to make better decisions. As a Sales Engineer, you are critical in presenting the value of Mixpanel’s capabilities to a broad set of prospects. As we continue to grow our Sales organization, you'll be collaborating with Account Executives, Account Managers and the Country Manager as a trusted advisor to customers working to tie Mixpanel’s solutions to their business needs. Our SEs need to be nimble, able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, and express the value of our product to high-level executives.

In the first month, you will become a Mixpanel expert on both features and functionality as well as implementation. You will be given the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning how to articulate our value proposition. You will be trained on Mixpanel’s internal systems and tools in order to be set up for success.

Within the first three months, you will be directly involved in deal cycles with Account Executives. You will lead the technical qualification for customers’ use cases and deliver customized demos for prospects. You will have a clear understanding of how Mixpanel is implemented across all platforms and be able to guide customers toward the right solution for their needs. The SE will be critical in setting expectations for successful Mixpanel implementations and preparing both internal and external teams for long-term success.

Responsibilities

• Serve as a trusted technical advisor for prospects to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes.
• Effectively communicate and consult at all levels of the customer’s organization to earn customers trust and ultimately influence buying decisions.
• Bridge the technical-business gap with your prospect — working with high-level business stakeholders to define success for proof of concepts and successfully execute and achieve those outcomes.
• Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.
• Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer.
• Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.
• Complete RFP’s and Security Questionnaires.
• Work cross-functionally with different organizations such as Sales, Marketing, Customer Success, Product, Engineering and Legal.
• Actively utilize Salesforce to track deal activity and customer requirements.
• Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and delivering to the Product team.Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer.

We're Looking For

• 5+ years of experience in B2B SaaS Sales Engineering or related role and a demonstrated track record of qualifying and selling a technical solution to executive stakeholders.
• Native Hebrew and fluent English; able to travel
• You have worked with one or more core web and mobile technologies (Javascript, iOS, Android, Ruby, etc).
• Working knowledge of data tools and languages (Python, SQL)
• Familiarity with databases and cloud data warehouses like Google Cloud (BigQuery), Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc.
• Familiarity with ETL processes and how people/companies think about pipelines (reliability, monitoring, managed vs custom).
• Knowledge of the product analytics space, including CDPs, messaging tools, and analytics providers.
• Experience consulting customers on achievable outcomes and the transformational power of new tooling.
• Experience working with VP and C-level clients to define a strategic vision and successfully leveraging those members to deliver on that vision.
• The ability to communicate with stakeholders at all levels of an organization — from talking with developers about the ins and outs of an API to talking to a CTO about optimal data architecture.