Software Engineering Architect

Vonage AI - Software Engineering Architect

About The Group

Vonage AI is running two main engineering teams:

• AI Studio, a low-code / no-code process orchestration and virtual assistant conversation designer tool that empowers developers and non-developers alike to create and deploy customer engagement experiences that operate in natural language on any channel (Telephony, SMS, Whatsapp, HTTP and more).
• AI Services, develops AI/ML based services specializing in audio, text and conversational AI systems, enhancing existing products and driving innovation with new products to the customers and optimizations within the company.
  
  

• Collaborate with engineering teams to enhance software delivery effectiveness, serving as a member of the API Group's architecture advisory group.
• Engage in hands-on software engineering tasks, dedicating approximately 60% of your time to coding and development.
• Act as a key advisor to the Director of Engineering, facilitating communication and alignment between the director and engineering teams.
• Lead major technology initiatives from inception to completion, encompassing multiple layers of the architecture.
• Assess the current state of our architecture, define a strategic target-state architecture, and drive its adoption through effective strategy execution. Exhibit leadership qualities to facilitate change and strategy implementation.
• Develop and sustain strong cross-functional relationships with business partners to ensure alignment and collaboration.
• Leverage your experience and creativity to generate innovative solutions for emerging business needs.
• Gather functional requirements, create technical specifications, and conduct project and test planning.
• Develop comprehensive end-to-end solutions for complex issues, interfacing with multiple services, platforms, business units, and organizations.
• Utilize strong technical skills to contribute to and review architecture, design, and code.
• Provide technical leadership and serve as a role model for software engineers pursuing a technical career path in engineering.
• Demonstrate a passion for continuous learning, experimentation, and the application of cutting-edge technologies and software paradigms.
• Show an ability to work effectively with global teams across different time zones.
  
  

• BSc degree in Computer Science or related field
• 10+ years experience developing systems or software for large business environments (Nodejs, Java, Python, Go)
• 5+ years of experience designing complex distributed systems, management products, or business applications
• Skilled in both front-end and back-end architecture and design.
• Capable of functioning across a wide spectrum of abstraction levels, spanning from business and product strategy down to high-level and detailed technical design, and through to implementation.
• Proficient in communication: proven capacity to elucidate intricate technical matters to audiences with varying technical backgrounds.
• Skilled in collaborating with cross-functional teams while fostering productive working dynamics.
• Proficiency in steering engineering design through Agile methodologies to stimulate innovation, expedite decision-making, and mitigate risks.
• Experience with:
• Web services (consuming or creating) with REST
• Employing unit testing frameworks, mocking, and data-driven tests
• Backend software development using NodeJs, Python or similar RESTful web services
• Experience with AWS as a cloud platform and the services it provides
• Unit testing frameworks, mocking, and data-driven tests
• NoSQL and relational databases
• Kafka and GraphQL
• Knowledge of Kubernetes and Docker
• Microservices architecture
• Solid communication skills: demonstrated ability to explain complex technical issues to both technical and non-technical audiences
• Experience working with cross-functional teams while maintaining an effective working relationship.