Senior Backend Engineer

Loris is an AI company building conversational intelligence software for CX teams to understand and meet their customer needs in real time.

Loris leverages NLP and Generative AI to automatically analyze 100% of customer conversations and give Customer Support leaders the power to find customer issues immediately, share the story with all internal stakeholders, and fix the problems through automated quality assurance and real-time agent co-piloting.

Responsibilities:

• Take a leading role in developing our backend platform - focusing on integrations to new CRM and telephony systems
• Own the full lifecycle - from architecture, design and implementation to deployment and monitoring
• Work on diverse subjects, technologies and challenges. We promise you won’t be bored.

Requirements:

• 4+ years of experience with server side development a CI/CD environment.
• Experience with Python
• Experience with cloud services such as AWS, GCP
• Experience with containerization technologies (Docker, Kubernetes) in a microservice environment
• Solid understanding of OOP, REST APIs and other software engineering concepts
• Appreciation for clean and well-documented code.