Global iTero Services Commercial Sr. Manager

Join a team that is changing millions of lives.

Transforming smiles, changing lives.

 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

 

Ready to join us?

About This Opportunity

Global iTero Services Commercial Sr. Manager plays a key role in developing, leading, and driving key services commercial strategies.

In this role, you will…

This role is an exciting opportunity to guide commercial strategies and deliver world class service offerings to our customers. The Global iTero Services Commercial Sr. Manager plays a key role in developing, planning, and driving key commercial and go-to-market initiatives for the Global Services business and will work directly with various global and regional commercial leaders to execute growth initiatives and impactful value-added service offerings.

• Develop go-to-market strategies for impactful commercial services programs and incremental revenue streams through added-value services. End-to-end responsibility from formulation to collaborative implementation in the Regions.
• In collaboration with Regional Services leaders, implement and drive our critical services initiatives within the region – educates countries leaders and partners, support sales efforts around services offerings, value and opportunities, and monitor performance.
• Service agreements: partner in the development of service plans and manage the rollout with Regional counterparts to align with market needs and company goals.
• Manage all actions required to launch new services offering including facilitating the readiness of product/software, IT systems, contract requirements, marketing, operations, and the tracking of relevant key success factors and insights reporting.
• Maintain close links with internal customers from individual company P&Ls (Regions, operation, product, legal and Finance), including regular operational reviews and act as resource for Services commercial initiatives in a matrix organization.
• Collaborate with team colleagues to support overall Services’ business strategic commercialization plans, including management of third-party vendor offerings.
• Formulate meaningful customer communication strategy and collaborate with Marketing to develop assets associated with new features and offerings for current service offerings and or commercial programs.
• Data and Insights: Conduct in-depth market analysis including preparation and delivery of reports on service-related market trends and customer feedback to relevant stakeholders with consistent cadence
• Other duties as assigned
  
  

Additional Responsibilities

• Ensures the effective fulfillment of objectives and deadlines assigned to associated with all projects.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  
  

In this role, you’ll need …

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Following Competencies Are Required For The Job

• Dental, healthcare, or medical background a plus.
• Ability to think strategically and develop long-term objectives and execute short-term milestones. Results driven mindset.
• Ability to work across functions and influencing through others, and to interact effectively with many different internal and external stakeholders
• Solid knowledge of marketing concepts, process, and its execution
• Ability to synthesize and format information into high quality presentations
• Focuses on customer needs to deliver a high customer experience in all aspects of the job.
• Strong analytical skills for extrapolating business analysis insights
• Shows initiative, takes action, and maintains ownership and accountability for scope of work
• Strong business acumen; understand cost/benefit relationships.
  
  

EDUCATION And/or EXPERIENCE

• 10+ years of strategic commercial or marketing roles with an emphasis on developing and executing on commercial strategies globally
• BS or BA required, MBA a plus
  
  

WORK SCHEDULE / HOURS

• Regular business hours in Align’s Petach Tikva, Israel
• Early or late business hours may be required on occasion depending on location and assigned project work with Align locations in Tel Aviv, Israel, and European and Asia Pacific countries.
• Approximately 10% travel, domestic and international
  
  

What We Offer

• High growth, fast-paced digital health company
• Working in a truly global environment, with offices around the world
• Exciting and challenging projects that change today’s standard of care
• Great personal development opportunities
• Flexible hours – focused on achievement, not hours
  
  

Sound like a good fit?   

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.    

 

About Align  

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.   

  

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.   

  

We respect your privacy. Please review our Applicant Privacy Policies for additional information.  

 

Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.