Customer Lifecycle Manager

Yango Deli is a rapidly growing fast grocery delivery service in Israel. With our innovative technology, we're revolutionizing how people buy groceries: from a super-convenient application to a wide assortment of fresh products stored in local logistics warehouses, to the quick processing of orders and allocation of one of our couriers to deliver exactly what you need to your door within half an hour. We're challenging the traditional way of grocery shopping, making it faster, easier, and more convenient. Yango Deli isn't just an online supermarket; it's a super supermarket!

At Yango Deli, we're a team of super people: driven by growth, pushing boundaries, and creating innovations to make people's lives easier.

We're currently looking for a Customer Lifecycle Manager to join our Marketing team. The role is to conceptualize and implement marketing and product initiatives aimed at growing revenue, user conversion rates, and retention to drive business growth. Data-driven, analytical and numbers-loving person is warmly welcomed.

This role provides an opportunity to take ownership of revenue initiatives, oversee their execution, and have a direct impact on the company's performance.

This position requires a high level of cross-functional collaboration with Commercial, Product, and Analytical teams.

Key responsibilities:

• Create, test and analyze in-app revenue-generating activities aiming to maximize value at each stage of the customer lifecycle;
• Design promotional activities that best serve the goals of revenue growth and are aligned with ROI positive approach;
• Overview and control the financial data to ensure all activities are performed within the budget;
• Analyze user data to identify customer pain points or growth opportunities and generate hypotheses for further tests;
• Utilize user data to develop clear, segmented approach with personalized and targeted strategies aimed at maximizing user lifetime value;
• Take ownership of the marketing automation stream (push, SMS, email) to deliver consistent and meaningful communication to our user base: maintain the current systems, analyze and optimize for better performance;
• Collaborate and manage cross-functionally Creative production, Product, Analytics, and Commercial teams.

We are looking for someone who:

• Has and is able to demonstrate experience in growing revenue and retention efforts across B2C products.
• Has experience (3+ years) in marketing automation management for B2C products/services, preferably in the e-commerce industry.
• Has experience in a mobile application-based marketing service (would be a plus).
• Proficient in statistical analysis, A/B testing, and reporting methodologies to assess campaign effectiveness and inform strategic decision-making.
• A structured, organized and thorough person able to design efficient work processes and own projects A to Z.
• Is results-oriented with a focus on driving measurable business impact.
• Has the ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Freely speaks English and Hebrew.

What’s in it for you:

• Opportunity to work in a Marketing team of the most innovative and fastest growing retail company in the Israeli market.
• Opportunity to personally make a significant impact on the growth and success of our business.
• Collaborative work environment that values innovation and progression.
• Room for professional and career growth within the company.