Help Desk Specialist

We're seeking a skilled Help Desk Specialist to join a dynamic team and contribute to excellence in customer service.

The job responsibilities include providing frontline technical support to end-users, diagnose and resolve hardware, software, and network issues, assist with the setup, configuration, and maintenance of user accounts.

Qualifications:

• Minimum of 2 years of experience in a help desk or technical support role within an enterprise environment.
• Proficiency in Active Directory and Office 365 administration.
• Strong understanding of IT fundamentals, including networking, hardware, and software applications.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Ability to thrive in a high-paced environment and prioritize tasks effectively.
• Willingness to travel to various spots within the company premises as needed.

! This position primarily operates from the office but requires occasional travel to different locations within the company.