Technical Support Engineer

Do you want to make an impact? NSO Group provides vetted government agencies with cutting-edge technological solutions designed to prevent and investigate terrorism and crime. Our talented research and development teams are constantly exploring new technologies and developing solutions for the next challenge in this dynamic, ever-changing market. Want to join us in making a difference (and have a lot of fun along the way)? Apply now

As a Technical Support Engineer you will:

• Support our clients and assist them in solving operational and technical issues, both remotely and at the client premises abroad
• Improve the client experience by writing and maintaining documentation
• Carry out independent debug sessions
• Perform production system and infrastructure upgrades

If you have:

• At least 2 years of experience in technical service (remote and face to face)
• Experience in Windows and Linux operation systems
• Experience in virtualization technologies (VMware, HyperV)
• Experience in analyzing and monitoring TCP\IP networks
• Experience in network monitoring platforms
• High proficiency in English – reading, writing and speaking

It would be great if you also have:

• Knowledge in additional languages
• Experience working with CRM systems

Then we might have a match!

Join NSO Group and make a difference!

https://www.nsogroup.com/job/support-engineer/