Personal Computer Support Technician

Come work with us, in Abra North!

'Abra' means creation. Therefore, our goal is to lead the information systems market and to create relevant and precisely adapted technological solutions to the business needs of our customers.

We are looking for an IT Support Technician, as part of our Helpdesk Group, to support and manage incidents, problems and IT related enquiries.

In this role you’ll:

• Support users on end user devices, software products, and office technology.
• Duties include resolving help desk tickets, maintaining hardware, troubleshooting and resolving user issues.
• Working with management to prioritize work, researching technology solutions, tracking inventory and assets.
• Ensuring security and maintenance of shared technology equipment and onboard new employees.
• Referrals for assistance in solving problems, support for Win operating systems, user management in Active Directory, Exchange mail servers, etc.

An opportunity to enter and grow with us, in Abra North, in a stable company in the infrastructure world, in the Galilee.

Full-time job in Kiryat Shmona.

Requirements:

• Experience as PC technical support.
• Knowledge and understanding of operating systems - mandatory.
• Knowledge and experience in the IT SYSTEM infrastructure world - a significant advantage.
• Certification in the field - an advantage.
• Ability to work in a team, curiosity, high sense of service and reliability.
• Valid driver's license.