Site Reliability Engineer

About the team

The SRE team was recently formed with the goals of establishing first class observability tools and primary owners of all things production.

Team members are located in several international locations (“follow the sun” model) to provide 24x7 availability.

We are a team of unique individuals, experienced and independent, that get things done.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting and observability of services using a wide range of tools. Additionally you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability.

You will be responsible for…

• Research Fireblocks blockchain workflows, identify optimization opportunities, issues and improve monitoring.
• Own the production infrastructure over AWS and Azure. Implement sustainable and scalable solutions with goals of improving availability, and performance
• Help Identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCA’s, define next steps.
• Document actions in runbooks and then into automation using Python, Lamda, shell scripts, ArgoCD, Anisble, Terraform
• Focus on the system's observability, availability, reliability, performance/latency, monitoring
• Conduct periodic on-call duties and emergency response

What skills & experience you’ll bring to us:

To thrive in this role, you should bring the following qualifications and experience:

• At least 3+ years of experience as DevOps, SRE , Infra Backend in a SaaS environment.
• You are curious, self-motivated, easy to work with, responsible and production aware. Fast learner and able to take a project from POC to production, while handling decision making and communication.
• Experience with Coding languages - Python/JavaScript/Bash, or similar
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google cloud / Azure
• Configuration management such as Ansible/Chef/Puppet/ArgoCD
• Experience with Docker, Kubernetes and Helm
• SCM - Git/bitbucket/gitlab/Phabricator/gerrit
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out of the crowd?

• Previous experience in cryptocurrencies \ blockchains - big advantage
• In Depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySql
• Participated in Kubernetes migration projects
• Previous experience as C++ or Node developer
• BSC in Computer Science or related technical certifications

Fireblocks is an equal opportunity employer .We embrace diversity and foster an inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.