Technical Account Manager

CYE is looking for a Technical Account Manager to work closely with our customers, build and nurture relationships with customers and support them in the improvement process of their cybersecurity maturity.

Responsibilities

• Provide ongoing support for customers in the cybersecurity maturity improvement process
• Build and maintain strong customer relationships. Acting as the main point of contact and the customer’s trusted advisor
• Develop and manage a detailed project schedule and work plan, from kick-off to execution
• Make sure all deliverables arrive on time and with the best quality
• Manage customer expectations and customer satisfaction
• Communicate progress to both internal and external stakeholders
• Take initiatives in identifying growth opportunities
• Collaborate with our team to achieve sustainable growth
  
  

• 2 years of experience working in different cybersecurity domains (application security, IT security, network security, risk management)
• A proven track record of Technical Account Management or other relevant experience (project manager, account manager, customer success, etc.)
• Fast learner, able to work independently and in a team
• A well organized, detailed oriented and analytical thinker
• Able to work well under pressure
• Excellent verbal & written communication skills in Hebrew and English; more languages – an advantage
• Relevant Academic degree – an advantage