System Administrator

Seeking a Sys\Sec Admin (Tier3) for an IT consulting firm.

*This is an NBN Connect post on behalf of another organization.

Responsibilities:

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for capacity, storage planning, and database performance.
• Make policy recommendations for best practices.
• Guard against any interruption of services.
• Manage OS/APP deployment via Intune components.
• Evaluate and develop action plans for the security of all devices and systems.
• Take appropriate action to monitor and secure compromised systems and notify the IT manager.
• Implement and manage 365 advanced services.
• Evaluate, diagnose, and repair systems as needed.

Requirements:

• Experience in an IT-related field, identity management, desktop support, and service desk.
• 2-5 years experience in System Administrator roles.
• Demonstrate strong organizational skills and attention to detail.
• Ability to read and accurately follow procedures promptly.
• Strong communication skills (written and verbal).
• Excellent customer service skills, including the ability to be friendly, courteous, and helpful toward internal customers
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment.
• Demonstrate a questioning attitude to continue to learn.
• Ability to work independently with an understanding of core teamwork skills.