Salesforce Delivery manager

Novidea is an insurance technology company solving the toughest challenges faced by insurance distribution businesses. Our innovative, data-driven insurance software platform allows our customers to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell. Novidea delivers a 360-degree business view, and a powerful competitive advantage.

We are looking for a Salesforce Delivery manager who is passionate about building products that customers love!

What’s the job:

As a Salesforce Delivery manager in Novidea, you will be responsible for:

• Managing and leading the implementation and development teams
• Take active part in customer management and all delivery process
  
  

• Conduct capacity plans and utilize teams’ productivity and efficiency
• Provide guidance, mentorship, and coaching to team members, fostering their professional development
• Analyze and suggest Salesforce solution approach to business requirements
• Identify the development needs of the delivery team members and provide appropriate training and resources to enhance their skills and knowledge
• Encourage continuous learning and stay updated on Salesforce platform updates, new features, and best practices
• Take ownership of the products and deliverables produced by the Salesforce delivery team
• Collaborate with stakeholders, business analysts, and project managers to define project requirements and ensure successful delivery
• Maintain a high level of technical knowledge in Salesforce and related technologies
• Participate in project steering committees and ceremonies to represent the teams and region
• Encourage continuous learning and stay updated on Salesforce platform updates, new features, best practices and Novidea products and roadmap
• Take ownership of the products and deliverables produced by the Salesforce delivery team for both Novidea product implementation and local build
  
  

• Managing at least 2 teams of at least 5 people each (for no less than 2 years)
• Salesforce Implementation or development Team management (big advantage)
• Salesforce project management (2 years minimum, big advantage)
• Agile project management and the breaking down of projects into manageable technical tasks.
• Sharing accurate and insightful updates with the team and/or management regarding progress and challenges.
• Excellent interpersonal skills
• Exceptional level of spoken and written English, high level of spoken Hebrew.
• A strong commitment to excellent customer service.
• Very high attention to detail and ability to identify bugs or flaws.
• A creative, collaborative team player who enjoys a fast-paced agile work environment.
• Present or past time significant hands-on experience with designing/building declarative and/or Apex-driven solutions.
• System integration knowledge
  
  

• Proven track record with the following Salesforce tools: Automation Tools , Salesforce Experience Cloud.
• Insurance vertical knowledge (big advantage)