A leading company in the health-tech sector, providing cloud-based solutions, image processing and RFID, is recruiting a customer support representative.

Job Description

Customer support for users of the company's products.

The role includes responding to inquiries from users relating to the application, as well as handling implementation and fault diagnosis queries. In addition you will have responsibility for liaising with technicians.

Person Specification

Experience of at least one year in customer support for a technology product.

At least one year’s experience in projects that combine hardware and software - with an emphasis on working with customers (not development)

Experience of working as a systems information engineer, an advantage

Understanding of effective teamwork is an advantage

Customer-service orientated, ability to deal with a range of people and provide a professional service, with excellent people skills  

Living in or around the Netanya area, with a driving license

English – reading and writing skills required.

To apply, please send a resume to: jobs@identimedical.com

Good luck!