Support & Compliance Specialist - Night Shifts

Play Perfect is a fast-growing mobile gaming company that provides entertainment to millions of users around the world. The company is headquartered in Tel Aviv. With a team of talented and passionate developers, designers, industry experts and gamers, Play Perfect is at the forefront of creating immersive gaming experiences that engage players on a whole new level.

We are looking for a Support & Compliance agent to help us maintain the integrity of our games while providing exceptional support to our players. You should be able to work independently and prioritize tasks effectively in a fast-paced environment. 

Requirements

• English – Home language proficiency 
• Prior work experience in any field
• Basic excel skills
• SQL basic understanding is a benefit
• A strong interest in learning about business and gaming
• “Can do” positive attitude, highly motivated with the ability to perform with independence
• Strong organizational skills
• Work night shifts & weekends
• Self-motivated with a deep will to continuously learn 
• Good communication skills
• Monday or similar task management tools experience is a benefit

Responsibilities

• Assisting players with their needs and issues
• Task management
• Resolving issues
• Building customer relations processes
• Processing financial requests
• Assessing basic risk 
• Analyzing player behavior 

Play Perfect is poised to shape the future of the industry and redefine what it means to be a skill-based gaming company. Combine Business and Psychology in a fast-paced environment, in a fun workplace - and learn all about gaming, relationship management, and startups.