Billing Specialist

Description

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 1500 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

What Will You Do

• Communicate directly with customers (Via email and phone) regarding various billing issues.
• Keep an accurate record of customers accounts and outstanding balances and ensure compliance with billing policies and procedures.
• Execute billing tasks, verifying invoices and credit memos in accordance with customer agreements.
• Collaborate with internal teams, such as Sales, Customer Success and Operations, to gather billing information and support business needs.
• Analyzing billing \ revenue data and consolidation periodical information.
• Support billing requirements and billing reconciliation issues as well as supplying customer documentation.
• Contribute to the team’s mission to improve data flows and optimising processes.
• Generating billing reports and analysis.
  
  

Requirements

• 2years of experience in billing- Must
• Proficient in Microsoft Office (XLS\PPT)
• Fluent English
• Experience working with global teams
• Netsuite Experience
• Excellent verbal and written communication skills
• Data analysis skills and good business instincts.
• Knowledge of the Hi-Tech industry and market conditions.
• Excellent organizational skills with the ability to balance immediate and long-term priorities Service oriented
• Fast learner
• Self-driven but able to take direction and drive results with direct and cross-functional teams
  
  

Preferred

• Salesforce Experience.
• Bachelor’s degree
  
  

Join our Village

Benefits

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

Company share options plan

We have a flexible hybrid working model

Work from home allowance- to get your home office set up!

Payment for sick leave from the first day

2 Social Impact days per year for volunteering

Annual Headspace subscription and wellness benefits

Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme

10 bis or cibus/wolt- you get to pick!

Transportation allowance

Dog-friendly

Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)

Fun company and team social events (locally and virtually with our global teams)

Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!