Unified Communication Manager

Who We Are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

Unified Communications (UC) infrastructure professional to develop, support and maintain collaboration technologies

How You’ll Spend Your Day

• The Unified Communications Manager role focuses on managing the Unified Communications (UC) infrastructure, with a keen eye on Microsoft Teams, Poly, and Meeting Rooms, ensuring these services meet high standards.
• Candidates must bring over 10 years of experience in video systems and conference room technology, specifically with expertise in CVI, Poly, and Crestron Infrastructure, Microsoft.
• Core responsibilities include overseeing global UC services, spearheading improvements, and maintaining strong relationships with vendors to ensure Service Level Agreements (SLAs) are achieved.
• The position entails mentoring team members, leading worldwide conferencing operations, and continuously seeking operational enhancements to increase productivity and service quality.
• Accountability extends to the effectiveness of the UC platform, requiring coordination with IT services, prudent management of investments, and adherence to relevant policies and procedures.
  
  

Your Experience And Qualifications

• Over 10 years of experience in video systems and conference room control technologies, including CVI, Poly, and Crestron Infrastructure, Microsoft.
• Proven expertise in managing Unified Communications (UC) infrastructure, focusing on Microsoft Teams, Poly, and Meeting Rooms.
• Demonstrated ability to lead global UC services, drive improvements, and maintain effective vendor relationships to ensure SLA compliance.
• Strong project management skills, excellent verbal and written communication abilities, and a customer service-oriented mindset.
• Familiarity with current conference room trends, with the capacity to mentor team members and lead conferencing operations worldwide.
  
  

Reports To

Associate Director IT Operations

Already Working @TEVA?

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Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.