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Information Technology Support Specialist

JobsSeek

תל אביב - יפו

Information Technology Support Specialist

JobsSeek

תל אביב - יפו
מלאה

For a forex/Trading company located at Kfar-Sava:

Role Description

This is a full-time on-site role for an Information Technology Support Team Lead. As the Team Lead, you will be responsible for overseeing and managing the IT Support team's day-to-day activities, providing technical support to company staff, and ensuring customer satisfaction with company services. This role requires strong problem-solving and troubleshooting skills, and the ability to manage and prioritize multiple tasks in a fast-paced work environment.

Qualifications

Technical Support, Information Technology, and Troubleshooting skills
Experience in IT Service Management
Strong customer service skills
Excellent written and verbal communication skills
Ability to lead and manage a team
Bachelor's degree in Information Technology or related field
Industry certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus

Advantage:

Experience with Forex/Trading companies is an advantage!