Technical Consultant

Description

HiredScore is the leading provider of Talent Orchestration technology. HiredScore’s artificial intelligence, automation, and deep integrations empower the largest and most innovative companies in the world to safely and transparently drive critical business outcomes in recruitment productivity, diversity hiring, internal mobility, and total talent management.

HiredScore’s proprietary technology provides compliant-by-design AI that seamlessly connects to data and systems to power the shift to proactive and fair HR decisions. HiredScore is live in 150 countries and available in 70 languages.

We are looking for a passionate and experienced Technical Consultant adept at serving as the primary liaison for technical inquiries, both internally and with our esteemed clients. Your role involves articulating HiredScore's technology seamlessly and aligning it with clients' current HR Tech Stack. You'll be pivotal in presenting our technology, devising solutions for client obstacles, and addressing their queries and requirements with assurance and efficiency

Roles & Responsibilities

• Act as the professional source for all HiredScore integration through the Project implementation including Pre-sales, Sales & Post-sale for new and existing clients
• Deep technical understanding of all relevant systems integrated with HiredScore (e.g. ATS, CRM, HCM, etc.)
• Client-facing - Including presenting and explaining our technology, integration, IT, Security architecture, and Answering formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.)
• Working with clients and partners to solve technical challenges regarding their unique environment and requirements.
• Leading improvements and Enabling our sales and engineering process (via tools, processes, and other initiatives), Creating documentation, whitepapers, and other supporting material for internal and client usage
• Configuration and testing of HiredScore integration on the client systems while addressing client-specific challenges
  
  

• 5+ years as a Technical Consultant or similar role working with large enterprise
• Practical integration background with a good understanding of web architecture and integration systems including working with industry third-party tools
• Good presentation skills to external clients as part of Pre-sales, Project implementation, and Post-sale phases
• Strong verbal and written professional technical communication skills
• Great teamwork ability - working with many different teams (Product/R&D/Sales/Delivery)
• Ability to create great relationships with the client teams
• A positive attitude, creative thinking, and love for ownership
• Fluency in spoken and written English - Verbal, presentation, and written communication skills
• Availability and flexibility to work during US hours
  
  

• Experience with Infosec, Data Privacy, and RFP processes
• Experience at a high-growth company
• Experience with HR Technology (or other enterprise technologies like ERPs)
• Ability to work with code (Read/Run/Edit existing code), but no self-sufficient coding capabilities are required