QA Manager

Job Description

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

We are on the hunt for a dedicated QA Manager to join us within the R&D department's Quality group. The role will include leading and mentoring a team of test engineers, fostering a collaborative and high-performance culture, and ensuring seamless communication, synchronization of efforts, and sharing of best practices across distributed teams. regions. Collaborate closely with product and engineering teams to design, develop, and implement a wide array of tests. Oversee the defect management process, ensuring timely identification, tracking, and resolution of issues. Oversee and give the final go/no-go for product releases, ensuring that the product meets the required quality. Ensure that testing environments are set up accurately and maintained, simulating real-world scenarios for accurate testing. Ensure comprehensive documentation of test plans, test cases, defect reports, and other relevant metrics for future reference. Analyze and review current testing processes, making recommendations and driving initiatives for continuous improvement.

About The Role

• Lead and manage QA engineers across several global teams, working Agile
• Deep dive into feature requirements and designs, implement efficient quality methodologies to ensure QA standards.
• Interacting and coordinating test activities amongst multiple teams and ability to handle multiple competing priorities in a fast-paced environment.
• Develop and execute test strategies and test plans with a focus on optimized coverage across work streams.
• Conduct a thorough analysis of feature requirements and specifications to ensure test coverage and identify potential areas of improvement.
• Identify the risks and appropriate test coverage to validate new features as well as regression, and develop test plans and cases.
• Develop, maintain, communicate, and present quality status, KPI and metrics
• Help with hands-on tasks according to team capacity and priorities.
• Establish and enforce quality standards, methodologies, metrics, and best practices, ensuring adherence across all aspects of the QA process.
• Lead daily meetings and scrum rituals within the team.
• Lead the QA recruiting process, by identifying and onboarding the QA teams.
• Promote a spirit of collaboration across teams and individuals.
  
  

You Have

• Proven experience in the QA field for over 5 years, including a minimum of 4+ years in a QA Team Lead role.
• Experience in testing B2C products (specifically Applications) and complicated backend systems.
• Demonstrate profound and well-rounded knowledge of various QA methodologies, tools, and processes, showcasing expertise in driving software quality.
• Deep understanding of QA processes and methodologies, with a proven track record of implementing them effectively and creating high impact on the organization quality.
• In-depth knowledge of the software development lifecycle and release management process in scrum
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Team player, Independent, out-of-the-box thinker, and self-learner.
• The ability to work in a dynamic environment which can be changed frequently
• Strong leadership skills and excellent communication skills.
• Good interpersonal, written, and oral communication skills in English
  
  

Nice To Have

• Experience in designing and writing QA automation tests using e2e testing framework for web and mobile applications
• Experience with analytics systems / automated alerts / BI systems
• Experience leading Tech support team
• Experience with monitoring tools such as Looker, Redash, Sentry, ELK, Grafana.
• Familiar with CI/CD processes
• Experience with JIRA preferred
• Experience in the fintech industry - Big advantage
• Experience in working in a global company
• Demonstrating leadership capabilities without authority
  
  

Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.