Customer Services & Safety Agent - French Speaker

After years of success in the USA, BOND has expanded to Israel , aiming to enhance personal security, safety, and peace of mind . By combining advanced technologies with human-operated control centers, we are redefining personal security.

We are looking for French-speaking security personnel  for a challenging and meaningful role at the company's control and command center in Tel Aviv. In this role, you will be required to supervise, coordinate, and assist our users who use the Bond platform (app).

Responsibilities

This position requires a deep understanding of Bond's platform and the variety of services that will be provided to you during a unique two-week training period. The job is shift-based (including nights and weekends) and is suitable for full-time/part-time employment.

Qualifications

• Representative and above all, a passion to help others
• Fluent in French and English
• Minimum of 1-2 years experience in customer service, security, or another role requiring interaction with customers
• High computer skills
• Effective communication, including the ability to listen and communicate clearly.
• High energy, high attention to details, process oriented, and professional.
• The ability to pick up on auditory cues with varying rates of volume intensity.
• The ability to remain seated for extended periods of time.
• The ability to accurately read and quickly respond to computer-generated data and readouts with variations in color and refresh rate.

 Joining us includes a starting salary of 45 NIS per hour, options as customary in startup companies, Bond services for you and your loved ones, and a variety of other benefits (study fund, gym, Cibus, and more).