Job Title
Customer Service Admin. Student

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

• Generating service invoices, sending them to customers, and documentation.
• Opening service calls.
• Producing customer service reports.
• Follow-up and arrangement of treatment days for the systems.
• Ordering spare parts and tracking
• Arrangement of availability of the service engineers
• Handling changes instructions with customers
  
  

To succeed in this role, you’ll need a customer-first attitude and the following

• Student in the fields of Social Sciences\ economics
• Fluent in verbal and written English
• At least 3 semesters till graduation
• Ability to work at least 2 days a week.
• Experience with systems - Salesforce, Service Max, SAP - advantage
  
  

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  
  

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.