SOC / NOC Analyst

Description:

We are looking for a highly motivated SOC/NOC Analyst to join our operations and security team. This role is responsible for monitoring, detecting, analyzing, and responding to security and network events across the organization’s infrastructure and production environments. 

The SOC/NOC Analyst will play a key role in maintaining service availability, identifying threats, investigating incidents, and ensuring timely escalation and resolution of operational and security issues. The ideal candidate is detail-oriented, analytical, and able to work effectively in a fast-paced, 24/7 environment. 

Key Responsibilities 

• Monitor security and network events using SIEM, monitoring, and alerting platforms. 
• Investigate alerts, anomalies, and incidents related to infrastructure, systems, applications, and network activity. 
• Perform first-level triage, validation, categorization, and escalation of security and operational incidents. 
• Respond to incidents involving suspicious activity, service disruption, connectivity issues, unauthorized access attempts, and infrastructure abnormalities. 
• Open, track, and update incidents in the ticketing system, ensuring accurate documentation and timely resolution. 
• Support incident response activities, including containment, evidence gathering, and post-incident analysis. 
• Monitor network performance, uptime, connectivity, and service health across production environments. 
• Assist in vulnerability management, log analysis, and security control validation. 
• Maintain runbooks, knowledge base articles, and operational documentation. 
• Contribute to process improvement initiatives to enhance monitoring coverage, response quality, and operational resilience. 

• 1+ years of experience in a SOC, NOC, cybersecurity, IT operations, or similar monitoring role. 
• Hands-on experience with security monitoring and incident handling. 
• Experience with SIEM tools, log analysis platforms, or monitoring systems. 
• Understanding common security threats, attack techniques, and incident response processes. 
• Strong troubleshooting and analytical skills. 
• Strong written and verbal communication skills in English. 
• Willingness to work shifts, including evenings, nights, weekends, or on-call if required. 

Additional Notes 

This role requires shift-based work as part of a 24/7 monitoring and response function.