warranty Technician

Req ID: 450712

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Warranty Technician

Purpose of the Job

• Implement modifications on products in order to align the built as designed.
• Support Troubleshooter if necessary
  
  

• Implement field modifications according to the modification instruction (including tests, if required)
• Ensure use of valid/calibrated tools
• Populate relevant modification follow-up data base and report relevant information to Field Modification Coordinator-Leader & PI Customer Site Manager
• Ensure information flow within the field modification team (e.g. shift handover)
• Perform quality self-inspection
• Respect EHS rules (Environment Health & Safety rules) and any work-related processes. Ensure risk assessment & safe-system -of-work is available.
• Report any deviation or non-conformity associated with the field modification
• Ensure all necessary parts, tools & documents are available prior to starting the field modification
  
  

• Respect of timeframe for modification implementation
• Customer acceptance and quality level of implemented modification
• Compliance with EHS rules and work-related processes
• Achievement of contractual availability (milestone) targets
• Completeness and Quality of FM implementation data recorded in data base
• Availability of configuration update data
• Audit results (internal and external)
  
  

• Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics)
• Minimum IT knowledge
• Internal EHS training
  
  

• Technical operational experience (mechanical or electrical / electronic) (> 10 years for Senior position)
• Field Experience (> 10 years for Senior position)
• Teamwork capacity
• EHS knowledge and exposure
• Product knowledge
• In addition for Senior Position :
• Self-government
• FM Operator team management (of applicable)
• Technical troubleshooting/investigation experience (mechanical or electrical / electronic)