Renewals Representative

Forcepoint is the leading user and data protection cybersecurity company, entrusted to safeguard organizations while driving digital transformation and growth. Our solutions adapt in real time to how people interact with data, providing secure access while enabling employees to create value.

We have a great opportunity to join our Renewals team working within an established team managing customers within Israel. Within this position, you will be responsible for working to targets relating to renewal revenue.

Key responsibilities include

• Partner with aligned customers, reseller partners, and Forcepoint sales team members daily to identify, progress, and close renewal business on time and to the correct forecasted value.
• Takes ownership of Customer Satisfaction, ensuring regular contact with the customer base at all parts of the contract life-cycle to ensure a high level of customer satisfaction.
• Shows an appreciation for the complexity of our customers. Builds an understanding of customer’s organization structure and maintains relationships with key stakeholders at all levels.
• Expected to demonstrate a high level of knowledge of aligned customers’ businesses, key initiatives, and needs during account reviews.
• Communicate clearly, both verbally and in writing with all parties on renewal opportunity progress/ account relationship and escalate any concerns appropriately.
• Responsible for ensuring all upcoming renewals are actively quoted/ initiated at least 90 days in advance and an accurate forecast is maintained within Salesforce.com at all times. (Quarterly forecast accuracy is expected to be within 5%)
• Strong member of the account team ensuring close working relationships with Field Sales counterparts.
• Develops relationships with Channel Partners and Distributors for the growth of our products within their markets. Observe correct channel policies and rules of engagement at all times during the renewal process.

What you can bring

• Substantial experience in an Inside sales role with a high level of achievement against individual quota
• Experience in renewals process within a high-tech company in Inside Sales/Telesales/Business Development or Channel role
• Experience working with large customers
• Preference for a degree level education or equivalent
• Ability to work in a high-pressure and fast-paced environment
• High level of Accountability
• Keen to learn and develop
• Detail-oriented – proven ability to manage complex renewal opportunities and oversee internal processes

Why Forcepoint?

We foster a human-centric culture, both inside and outside of Forcepoint’s walls: accepting, welcoming, and embracing the individuality that makes us each tick – while recognizing it’s our collective spirit that makes us who we are. We are committed to taking the necessary steps to create a culture more attuned and inclusive of the passions, perspectives, and potentials of all. Follow #WeAreForcepoint on LinkedIn & Twitter to see us in action.

You will enjoy

a flexible & remote work environment

inclusive benefits offerings

the pace of a startup with enterprise muscle