System Administrator

System Administrator

Company Description: Growing healthcare technology company

Location: Hybrid (work-from-home and work-from-office)

Language: Fluent English required

Responsibilities Include:

• Assist with site and global IT projects in collaboration with local facilities and Regional/Global IT teams
• Manage and monitor all site network hardware and equipment peripherals, including computers routers, switches, firewalls, printers and UPS
• Setup and configuration of IT equipment, software systems, networks, printers, etc.
• Managing, maintaining, granting, and updating of users, privileges, and access rights to systems
• Responding on time to service issues and requests and providing technical support across the company (this may be in person, over the phone, and through messages)
• Track and resolve system issues, maintaining detailed records from identification to resolution
• Contribute to detailed analysis and documentation of processes for local systems.
• Repairing and replacing equipment as necessary
• Purchasing and Maintaining technical office inventory (computers, screens etc.)
• Maintaining office firewalls and physical on-premises security measures
• Availability for urgent issues outside of working hours
• Document IT procedures and maintain accurate records of hardware and software inventory

Professional Requirements:

• Course graduates - MCSA /MCITP/ MCSE/CCNA or equivalent knowledge
• 3+ years of proven experience as a IT System Admin
• Proven experience in network administration, design and operating Cisco routers, switches and firewalls
• Experience in operating a 24/7 high-availability IT infrastructure
• Ability to diagnose and resolve fundamental technical issues
• Organized and methodical
• Customer support mindset and excellent communication skills
• English fluency – verbal and written

We feel an applicant with the following characteristics would fit well with this team’s international and dynamic culture:

• Superb English verbal and written communication skills
• Highly intelligent and quick learner
• Mature and motivated self-starter comfortable operating with a high degree of independence and minimal supervision; i.e. prove time and again that you are extremely competent and high performing, and we will get out of the way and let you manage yourself
• Exhibit meticulous organization – personally and professionally
• Feel excited and energized when working in intense, fast-paced and hard-working environments