Support Engineer

A startup company is developing an innovative and groundbreaking system for generating and delivering online digital documents and forms, providing an integrative solution for creating and sending online digital documents and forms. The system is particularly suitable for medium and large organizations, serving as a convenient and effective tool for them.

The essence of the role involves providing Tier 1/2 support as part of the company's customer support team and implementing the systems at the company's clients. This includes writing scripts in JavaScript, working with Windows, Web Services, MS IIS, and SQL Database.

The company is located in the central region of Israel, near a train station.

Requirements

• Two years of experience in technical customer support.
• Experience in developing BPM-based applications or BI (or similar) is a significant advantage.
• Experience in writing scripts in Java Scripts is a significant advantage.
• Familiarity with Microsoft operating system and technologies, including: Windows, Web Services, MS IIS, SQL Database, is a significant advantage.
• Project scoping and client requirements definition, including writing specification documents and work plans.