Senior Technical Account Manager

Senior Technical Account Manager

C2A Security, a dynamic and successful startup, is seeking an enthusiastic and skilled Senior Technical Account Manager who is highly motivated to work in the automotive cybersecurity industry. It is a pivotal role where you will act as our customers' primary point of contact, facilitating client onboarding, learning and understanding their needs and requirements, providing comprehensive technical solutions, and overseeing the entire client lifecycle.

The ideal candidate will possess a solid technical background, product expertise, a comprehensive understanding of sales pipelines of the automotive sector, and excellent account management skills to ensure a high level of customer satisfaction to drive business growth.

What You Will Be Doing:

• Build and maintain strong client relationships, ensuring exceptional service and prioritizing their needs
• Conduct hands-on product demonstrations and discussions to effectively showcase software products to clients and bring back feedback to improve the product
• Identify how the software can address specific customer needs and provide value-added solutions
• Collaborate with the development team to provide valuable input on product development based on customer feedback and market trends
• Involvement in the pre-sales stage and providing technical support to clients during the sales process, addressing their inquiries and concerns
• Conduct market research and competitive analysis to identify trends and potential areas for product development or improvement
• Work closely with the marketing team to align sales efforts with marketing campaigns, leveraging resources at each stage of the opportunity funnel
• Engage in intelligent conversations with customers, effectively communicating the value proposition of the software products and building credibility
• Provide leadership and guidance to internal teams, ensuring coordination to meet customer requirements and expectations

What You Need For The Role:

• At least 3 years of demonstrated success in managing large enterprise accounts (in the Automotive and Cyber sectors) and providing a high level of customer satisfaction
• Ability to collaborate effectively across R&D, product, and marketing teams.
• Technical background with a solid understanding of software products to address technical integration challenges that may arise during the implementation process
• Experience handling technical discussions independently and bringing product feedback to R&D.
• Prior experience conducting technical demonstrations and presentations to clients, showcasing the features and benefits of the products.
• Strategic thinking and problem-solving abilities, with a proactive, independent, and innovative approach to business development, attention to detail
• Results-oriented and driven, with a strong desire to succeed and advance in a fast-paced startup environment, familiar with the intensity and demands of working in a startup environment
• Excellent leadership and communication skills
• High level of English; additional languages are an advantage

About C2A Security:

C2A Security is the only DevSecOps Platform vendor that addresses the specific needs of car makers and mobility companies. C2A Security transforms cybersecurity from a company-wide limitation to a business value multiplier through advanced security automation and compliance to shorten software release times and decrease costs. Our vision is to turn product security into a seamless, automated, and transparent process, reducing time to deployment and costs of managing automotive software products and resources. C2A Security was founded in 2016 by NDS/Cisco veteran Michael Dick and is based in Jerusalem, Israel.

C2A offers great culture and growth opportunities, a chance to work with a diverse and talented team of professionals, and work on challenging and impactful projects that make a difference in the automotive industry. We are Hybrid/Remote friendly.