People Operations Manager

Pontera is a FinTech SaaS company on a mission to help millions of Americans retire better by enabling financial advisors to manage, rebalance, and report on 401(k) and other retirement plan accounts. Pontera customers range from Fortune 100 financial services firms and large independent broker dealers to small independent RIA’s and advisory firms.

At Pontera, we are proud of our people-first mentality and culture. You will have the unique and exciting opportunity to be part of a team whose mission is to scale Pontera into one of the largest FinTech companies in the world. We have significant funding from some of the most notable venture capital investors, led by ICONIQ Growth & Lightspeed Venture Partners, and are in a period of hyper-growth. The next critical step in our trajectory is adding to our world-class team, and that’s where you come in.

The People Operations Manager plays a vital role in driving operational excellence and process optimization within the HR function for the Israel site, while collaborating with the global HR Operations team. This position requires a strategic mindset, strong analytical skills, and the ability to ensure compliance with Israeli employment laws and regulations. The successful candidate will have a proven track record in implementing and overseeing HR operations while aligning with organizational goals.

Responsibilities

Ownership of HR Operations:

• Oversee and manage HR operations for the Israel site, including employee data management, benefits administration, payroll processes for the Israel site, ensuring accurate and timely processing of payroll changes and deductions, and compliance reporting.
• Analyze and optimize HR processes, identifying areas for improvement and implementing solutions to enhance efficiency and accuracy.
• Develop and implement standard operating procedures for HR operations in Israel, ensuring consistent application and alignment with global processes.
• Collaborate with the global HR Operations team to share best practices and align with organizational strategies.
  
  

• Ensure the accuracy and integrity of employee data in the HRIS database for the Israel site.
• Implement data auditing processes and quality control measures to maintain up-to-date and reliable employee records.
• Oversee the processing of employee changes, such as new hires, terminations, transfers, and promotions, ensuring timely and accurate record updates.
  
  

• Ensure strict compliance with Israeli employment laws and regulations, implementing processes and controls to mitigate risks.
• Develop and maintain comprehensive documentation and record-keeping systems for compliance audits and reporting purposes.
• Generate and analyze HR metrics and reports for the Israel site, providing insights and recommendations to the VP People Israel.
  
  

• Contribute to the development, implementation, and continuous improvement of HR policies and procedures for the Israel site, in alignment with global policies.
• Ensure consistent application and communication of policies and procedures across the Israel site.
• Provide guidance and support to managers and employees on HR policies and procedures.
  
  

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Minimum of 5 years of experience in HR Operations or a related field
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Comprehensive knowledge of HR practices and operational processes.
• Proven track record in process improvement and operational excellence initiatives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office suite, HRIS, and data analysis tools.
• Attention to detail and accuracy in data management and reporting.
• English native level- a must
  
  

• Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
• Team Culture: A collegial, collaborative, fun work environment with frequent team events
• Equity: All new hires are eligible for equity grant participation
• Professional Development: Sponsored learning & development programs
• Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)