Platform Product Manager

We are seeking a talented Platform Product Manager to drive the development and enhancement of our platform that supports our SaaS products. This role requires a blend of technical proficiency, strategic vision, and customer-centric focus to deliver impactful solutions that address the evolving challenges faced by our users. The ideal candidate will have a solid background in product management, along with expertise in Business Intelligence (BI), Data, and UI/UX design. Experience in the non-profit or higher education space is highly desirable.

Key Responsibilities:

• Product Strategy: Co-develop and execute a comprehensive product strategy aligned with the company's vision and market needs, leveraging insights from market research, customer feedback, and competitive analysis.
• Roadmap Planning: Define and prioritize features and enhancements based on strategic objectives, technical feasibility, and customer impact, ensuring alignment with business goals and user needs.
• Cross-functional Collaboration: Work closely with engineering, design, product managers, marketing, and sales teams to drive the successful delivery of product initiatives, fostering a collaborative and cohesive working environment.
• User Experience Optimization: Champion the user experience by collaborating with UI/UX designers to design intuitive and visually appealing interfaces that enhance user engagement and satisfaction.
• Data-Driven Decision Making: Utilize data analytics and BI tools to gather insights, track key metrics, and make informed decisions to improve product performance and drive user adoption continuously.
• Stakeholder Management: Engage with stakeholders, including customers, partners, and internal teams, to gather requirements, solicit feedback, and ensure alignment throughout the product life cycle.
• Product Evangelism: Serve as a subject matter expert, representing the product internally and externally through presentations, demos, webinars, and other channels to drive awareness and adoption.
• Market Research: Stay abreast of industry trends, emerging technologies, and competitive landscape to identify market innovation and differentiation opportunities.

Qualifications:

• 2-4 years of proven experience in product management, preferably in a SaaS environment.
• Strong technical background with proficiency in Business Intelligence (BI) tools and methodologies.
• Expertise in UI/UX design principles and best practices, with a keen eye for aesthetics and usability.
• Demonstrated success in developing and launching successful products or features, from conception to delivery.
• Excellent communication skills with the ability to articulate complex ideas and influence cross-functional teams.
• Experience in the non-profit or higher education space is highly desirable.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree is a plus.
• Native Level English