Customs Product Manager, Israel

Maersk is a global leader in integrated logistics and has been industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

•Own and manage the country P&L for Maersk Customs, budgeting and financial planning process.
•Develop and execute the Israel Customs (import & export) go-to-market plan in alignment with key internal stakeholders.
•Oversee customs brokerage operations across Israel, including financial operations activities.
•Accelerate commercial growth in close partnership with sales leadership.
•Strengthen customer relationships to enhance retention and satisfaction.
•Ensure consistent, compliant, and high-quality service delivery across all operations.
•Improve productivity, cost-to-serve, and overall operational efficiency.
•Manage high-number of team members, including leader of leaders. Proactively handle capacity planning and workload allocation.
•Foster a high-performance culture; drive performance management across teams, including objective setting, performance reviews, and compensation processes.
•Monitor service performance and reinforce accountability for achieving key performance indicators.
•Champion operational excellence and productivity initiatives, while serving as the senior point of contact for customs delivery matters.
דרישות התפקיד
•Strong knowledge of the Israeli customs market, practices, and relevant legislation. Appr. 10 years of relevant professional experience would be an advantage.
•Experience in import and export activities and/or freight forwarding within the Israeli market.
•Proven people management experience; experience of “leader of leaders” is an advantage.
•Sound P&L management expertise, including managing financial performance, optimizing profitability, and identifying revenue growth opportunities.
•A strategic, long-term business mindset and the ability to identify opportunities to develop and grow the Customs business.
•Strong stakeholder management and communication skills, with a collaborative approach across commercial and operational functions.
•A hands-on focus on operational performance, balanced with a broad commercial and strategic perspective.