Senior Technical Writer

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

NICE Actimize is seeking a Senior Technical Writer to join our team.

We are creating products that allow the world's largest financial institutions to fight, prevent, and manage financial crime.

Must be able to:

• Own and maintain a suite of guides.
• Work with multiple scrum teams in an Agile environment and adhere to sprint milestones.
• Collaborate with subject matter experts, engineers, product managers, and other team members.
• Produce clear, concise, and user-friendly technical documentation using topic-based writing principles.
• Provide technical editorial support to the technical writing and content-contributing teams.
• Work on several projects simultaneously and manage time accordingly.
  
  

• Native English speaker.
• Bachelor's degree or equivalent experience.
• 5+ years of experience as a technical writer in an enterprise software development environment.
• Experience working in an Agile environment.
• Experience preparing topic-based documentation.
• Ability to learn complex technology and tools.
• Experience creating clear and structured guides for different audiences, including developers.
• Experience with Madcap Flare, and Git is an advantage.
• Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage.
• Experience with Atlassian tools (JIRA and Confluence) is an advantage.
• Experience managing documentation systems or content delivery platforms is an advantage.
• Knowledge of Information Architecture and content strategies is an advantage.
  
  

• Passionate about quality.
• Great communication skills and excellent teamwork capabilities.
• Excellent problem-solving and decision-making skills.