User Experience Researcher

We're Tailor Brands. We built a platform that builds businesses. Our platform services over 40 million small businesses, from launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our "Guidance Engine" assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, we’re turning the process of starting, managing, and growing a business into a better experience; we’re simplifying the business journey.

As a User Experience Researcher, you will generate user insights and integrate them into different stages of the product development process.

About The Role

• Plan, designed, and conducted UX research using various research methods, including usability testing, in-depth interviews, focus groups, surveys, and data analysis
• Drive changes by translating research findings into actionable insights and recommendations for product and leadership teams, through written reports, in-person presentations, and hands-on collaboration
• Work with Stakeholders, Designers, Product Managers, and Engineers to prioritize research opportunities and scope in a fast-paced, rapidly changing environment
• Manage research operations, including participant recruitment, screening, and scheduling
• Partner with the research team to integrate insights, and find creative ways to increase customer empathy and user-centered approaches within the organization
• Implement a user-centered approach of guidance, education, and hand-holding within our product flows
  
  

• M.A./M.Sc. in a relevant field (Psychology, Human-Factors Engineering, etc.)
• Professional experience with both qualitative and quantitative research methods
• English speaker - mother-tongue level
• Ability to collaborate with a wide set of stakeholders including designers, product managers, and software developers
• Excellent communication and storytelling skills, with the ability to distill complex ideas to their essence
• Ability to multitask and prioritize projects in a fast-paced work environment
• Flexibility in working hours (to enable research sessions with US-based users)
  
  

• Experience or formal education in UX research and UX writing
• Experience working in a fast-paced startup environment, preferably in a B2C company
  
  

• We are located in Rothschild, Tel Aviv
• Our hybrid model includes four days in the office and one day at home