Cyber Security & IT Administrator

Our Mission

Neema is all about impact - How often do you get the chance to affect the life of others, across the globe?

Our vision is to let everyone enjoy financial freedom, regardless of their banking status, credit score, or other obsolete metrics.

Our platform does just that, without depending on the traditional banking system.

We provide digital financial services for a variety of populations, serving tens of thousands of customers every month.

Using cutting-edge technologies and our global financial network, we provide our customers, individuals, or businesses, advanced services including multi-currency accounts, international Visa cards, and real-time cross-border payments, with expertise in hard to reach destinations.

Responsibilities:

• Implementation, integration and operation of Neema’s Information Security tools such as Firewall, WAF, EDR, DLP, SIEM, IDS, CSPM, SASE, SSO, Access Control, Code Security and Vulnerability Scanners.
• Track, investigate and resolve all issues related to security alerts and identified vulnerabilities.
• Administration of Windows and Mac workstations, as well as mobile devices.
• Administration of Google Workspace and Office 365 systems.
• Administration of SaaS services such as Slack, Monday, Atlassian.
• Assistance with compliance and certification processes (GDPR, ISO 27001, PCI DSS)
• Provide technical support to end-users.
• Manage onboarding and offboarding processes for employees, ensuring smooth transitions and compliance with IT guidelines.

Requirements:

• A minimum of 2 years experience in HelpDesk or IT Support roles.
• Basic certification in Cyber Security.
• Army service as a Network Administrator or cyber defender - Advantage.
• Possess hands-on experience across various IT domains, including Mac and PC hardware, software applications, and OS support, encompassing installation, configuration, and troubleshooting.
• Practical expertise in Google Workspace and Office 365 services administration.
• Strong technical troubleshooting and problem-solving abilities.
• Familiarity with hardware components (Desktops, Laptops).
• Practical experience with AD, JumpCloud or JAMF Pro - Advantage.
• Service-oriented with strong customer-facing verbal communication skills.
• A desire to learn and grow alongside the team as our needs and mission evolve is essential.
• Excellent verbal and written communication skills in English.