Reliability Engineering Manager, Cloud Operations

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

We are looking for an experienced Manager to join our growing Cloud Ops team in Israel. They will be leading and mentoring a team of Linux Engineers, but will also have some hands-on responsibilities related to creatin, design and deployment of scalable Linux based systems and will be reporting into a Sr. Director, Cloud Operations.

Job Description

• Lead and manage a team of cloud operations engineers, providing guidance, mentorship, and support to ensure the team's success.
• Design and deploy various customer facing Linux and BSD based systems infrastructures
• Create and deploy scalable monitoring systems for massively growing global infrastructure
• Architect and implement various cloud management automations
• Write, augment and maintain Ops documentations
• Resolve NOC escalations and help prevent reiteration of those incidents by creating NOC processes, procedures and automations
• Linux/UNIX system engineering (create and support highly scalable compute solutions)
• Make recommendations on integration strategies, platforms, and application infrastructure required to successfully implement desired solutions providing best practice advice to other teams to optimize Zscaler Cloud effectiveness.
  
  

Qualifications

• 10+ years of experience in a Linux/UNIX System Administration or lead DevOps role
• Bachelor's degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience.
• Experience leading and managing teams, with a focus on fostering collaboration, innovation, and professional development.
• Knowledge of security best practices and compliance standards in cloud environments.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and optimization.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.
  
  

Preferred Qualifications/Your Background

• Comfort and experience with Ops environment growing at a rapid scale
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Ability to debug, optimize code, and automate routine tasks.
• Hands on experience with immutable infrastructure and using infrastructure as code tools like Puppet, Chef, Ansible or similar
• Knowledge of Virtualization, OpenStack, Cloud Architecture and Services, Automated Deployments, API, Docker and Kubernetes
• Strong background in Linux/Unix system administration
• Excellent scripting skills and experience (Bash & Python/Perl) (Python preferred)
• Experience maintaining and deploying systems and software in diverse environments
• Strong understanding of web security and protocols HTTP, SSL/TLS, DNS, SQL Network fundamentals DHCP, ARP, Subnetting, Routing, NAT, Firewalls, IPv4 and IPv6
• Rich DevOps skills across CI/CD, SCM, Static Code Analyzer, Builds and Releases, Continuous Integration Tools and frameworks (e.g. SVN, GIT, Jenkin, BitBucket, etc)
• Knowledge of advanced networking technologies and services including SDN, NFV, SDWAN, MPLS, BGP routing, switching, VXLANs, and architectures is a definite plus
  
  

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

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Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.