Publisher Success Manager

About Us:

Online Media Solutions (OMS) is a tech provider that assists leading websites and App developers, to maximize their revenue from advertising budgets. 

We offer comprehensive technological solutions, paired with dedicated performance specialists, to ensure that publishers maximize their revenues.

With over two decades of experience in the industry, we have developed a holistic ecosystem that allows us to provide publishers an uplift in their revenues.

General Overview:

The Publisher Success Manager serves as the primary point of contact overseeing the company's portfolio of publishers. This role involves building and maintaining strong, long-lasting customer relationships, handling business development, performance optimization, retention, and the practical/technical facets of media projects.

Key Responsibilities:

• Act as the lead POC for publishers, ensuring their needs and expectations are met and exceeded.
• Strategically develop and manage publisher portfolios, focusing on continuous growth and success.
• Collaborate with cross-functional teams to optimize business performance, identifying and capitalizing on up-sell opportunities.
• Demonstrate a keen attention to detail and analytical skills in handling various aspects of media projects.
• Thrive in a fast-paced environment by effectively multitasking and prioritizing tasks to meet objectives.
• Exhibit a natural curiosity and a proactive approach to learning, consistently exploring and testing new ideas.

General Characteristics:

• Service and business orientation at a high level.
• Exceptional communication and negotiation skills.
• Proven ability to identify and convert up-sell opportunities into ongoing sales.
• Strong organizational and prioritization abilities.
• Proficient in English (both written and verbal).
• Familiarity with CRM software and Microsoft Office suite.

Personal Requirements:

• Prior experience in roles such as Account Manager, Performance Optimization, Digital Marketing, or in a company dealing with Performance-based products is advantageous.
• A BA/BS degree in Business Administration, Marketing, or a relevant field is a plus.
• Proactive, results-driven, and highly collaborative, with outstanding organizational skills.

Qualifications:

• Fluency in English (Written & Verbal).
• Strong verbal and written communication skills.
• Experience with CRM software and Microsoft Office.
• Previous experience in Account Management or related roles is advantageous.
• BA/BS degree in Business Administration, Marketing, or a relevant field is a plus.

Attributes:

• Proactive and results-driven mindset.
• Strong collaborative and teamwork orientation.
• Outstanding organizational skills.