Program Manager (Arabic speaker)

Elevation is looking for a Program Manager (Arabic speaker) to lead various training programs in a wide range of industries with our enterprise clients. The program manager manages the entire lifecycle of a training program, from building methodologies and strategies to managing the day to day of participants and instructors. As a program manager, you will be performing a vital role in which you will work closely with our most valued customers and with the company’s internal teams. You will be responsible for, among others:

Responsibilities:

• Creating a successful interface between the company teams and the clients’ decision-makers.
• Identifying and assessing customers' business needs and helping them achieve their goals with Elevation's training solutions while enhancing their satisfaction.
• Ongoing customer support and customer satisfaction incl. ongoing satisfaction of the training participants.
• Analyzing data and providing reports and feedback to customers.
• Organizing and producing marketing events, planning, issuing invites, executing and speaking at events.

Requirements:

• At least 2 years of experience in a customer-facing role, such as Program Manager, Operation Manager, Project Manager, Customer Success, Community Manager or Business Development.
• Familiar with various sectors and methodologies. Know how to translate the needs and motives of customers into learning and development plans.
• Experience working in a fast-paced environment.
• Experience in a Learning & Development solution company - an advantage.
• Experience in management, consulting and sales - an advantage.
• Entrepreneurial - you’re inventive and feel a sense of ownership in everything you do and are highly independent.
• Fluent in Arabic, Hebrew and English
• A people’s person who loves meeting new people and interacting with them.