Customer Service Coordinator

Tips: Provide a summary of the role, what succesJob description

Avenger Flight Group (AFG) is seeking a full-time Customer Service Coordinator for the front office of our Flight Training Center. Hours are Monday - Friday, 9am-5pm.

Our ideal candidate will be friendly, organized, and presentable for a business setting. In this position, you will greet our customers, direct them appropriately, communicate schedule changes, and attend to their needs or questions. You will also answer the phone, route calls, order office and breakroom supplies, maintain an orderly front desk and conference room, and generally provide outstanding service to our customers.

Requirements:

• Previous receptionist experience in an office environment
• Ability to complete monthly expense reports
• Strong communication skills
• Collaborating with managers and other departments as needed
• Strong computer skills, including MS Office Suite
• Fluency in Hebrew and English, both verbal and written
• Highly organized, able to multitask, prioritize, and work well under pressure
• Excellent customer service skills, with a proactive approach to dealing with problems
• High level of patience, understanding and tact
• Team player, willing to roll up sleeves and do whatever needs to be done

If you are personable, with excellent customer service skills, a professional demeanor, and a positive, can-do attitude, we are looking for you!

Please visit us at www.afgsim.com

EOE

Job Type: Full time

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In persons in the position looks like, and how this role fits into the organization overall.