Microsoft UC Expert

About the Job

Abra Cloud is looking for UC Expert to join our team, to learn and grow with us.

The position includes an implementing Microsoft Voice Over IP systems, specifically Microsoft Teams, for the company’s clients in Israel and around the world. This includes implementing direct routing for Microsoft Teams phone systems and providing ongoing support. The system is based on interfaces with third-party products for connection (PSTN - (PRI, SIP Trunk).

Requirements:

• At least 2+ years hands on experience of relevant work
• Familiarity with Microsoft Teams administration - an advantage
• Office 365 environment management knowledge - mandatory.
• Proficiency in writing and executing PowerShell scripts - mandatory.
• High-level English proficiency in reading and writing - mandatory.
• Knowledge of communication and telephony protocols - a significant advantage.
• Experience with PBX telephony - an advantage.

Personal traits required:

• Curious and self-learner – this never ends. You are constantly looking to improve.
• Independent - You can reliably manage your own time and personal tasks.
• Humble – you listen first, knowing you don’t have all the answers.
• Team-oriented – you understand that team effort is what counts.

Expanding on the job description:

• Implementation of direct Routing for Microsoft Teams phone systems, ensuring seamless integration with existing infrastructure and third-party products.
• End-to-end project management and implementation, including planning, executing, and monitoring the deployment of Microsoft Teams Voice solutions for clients.
• Providing ongoing support and troubleshooting for Microsoft Teams Voice systems, ensuring high availability and quality of service for clients.