Program Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Program Manager

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect

and power an inclusive, digital economy that benefits everyone, everywhere by making

transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships

and passion, our innovations and solutions help individuals, financial institutions, governments,

and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our

company. With connections across more than 210 countries and territories, we are building a

sustainable world that unlocks priceless possibilities for all.

Overview

Dynamic Yield by Mastercard is looking for an experienced, creative and highly motivated Program Manager. The role requires working closely with global stakeholders as well as internal teams.

Role

Jira admin work; support Jira adjustments to best fit our processes

Agile coaching for cross-functional development teams: support, education and guiding R&D teams in all Agile routines

Taking an active part in the quarterly planning process - create visibility and clarity to the entire organization (from team to management level)

Leading software projects life cycle, supervising their timeline, tracking milestones, deliveries and escalations

Communicate risks and mitigation plans with external stakeholders

Generate “buy-in” from relevant stakeholders, engage in effective discussions and provide real answers and solutions

Ensure flawless execution across multiple engineering teams, continuously identify roadblocks and help resolving themSupport specific groups with program management services when required

Support our development team in their work with customers - troubleshooting, monitoring progress, resolving problems

All About You

JIRA Admin experience

3+ years of technical program/project management experience

High proficiency in English

Deep knowledge and understanding of program management methodologies (Kanban, Agile) and experience in leading Agile projects

Excellent interpersonal and communication skills, maintaining proactive and can-do attitude as well as a positive mindset

Ability to quickly understand technical concepts and dive into the details of complex projects

Deep analytical and problem-solving abilitiesAbility to multitask efficiently

B.Sc or M.Sc in Computer Science or equivalent

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.