Customer Service Representative - Hindi / Malayalam / Tamil

Customer Service Representative: Fluent in Hindi / Malayalam / Tamil, or another Indian language 

Are you fluent in Hindi / Malayalam / Tamil, or another Indian language and possess exceptional communication skills? If you're an individual with a genuine passion for helping others and a commitment to service excellence, we invite you to join our growing team at GMT, a leading fintech company in Israel.

As a customer Service Representative, you'll play a pivotal role in ensuring our customers have a seamless and satisfying experience. You'll provide proactive support, answer inquiries, and resolve issues across various communication channels, fostering trust and loyalty.

What You'll Do:

• Guide customers and deliver personalized support with a smile.
• Address inquiries concerning payments, money transfers, and other company services.
• Proactively engage with customers across multiple phone, email, and chat channels.
• Continuously strive to improve the customer experience.
• Contribute to our mission of expanding our user base and driving active engagement.

What We're Looking For:

• A genuine passion for providing exceptional customer service.
• Strong interpersonal skills and the ability to build rapport with diverse customers.
• Excellent written and oral communication skills in Hindi / Malayalam / Tamil and English, Hebrew. 
• A proficiency in multitasking, prioritizing effectively, and managing time efficiently.
• Experience in a customer-facing role (preferably in fintech) is a plus.
• A positive attitude, a collaborative spirit, and a desire to learn and grow.

What We Offer:

• A challenging and rewarding career at a rapidly growing fintech company.
• A supportive and collaborative work.
• Full-time position with a schedule of 4 weekdays from 8:30 AM to 5:00 PM and Fridays from 8:30 AM to 2:00 PM.

Ready to make a difference in the lives of our customers? We encourage you to apply!

About GMT:

GMT is a leading fintech company in Israel, renowned for its innovative and secure solutions for international payments and money transfers. We're passionate about simplifying the financial lives of migrant workers and Israelis, allowing them to connect with loved ones abroad efficiently and conveniently.