Director, Product Management, Mobility App Experience

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Director of Product Management at Via, you will lead a complex but scaled portfolio of products and features that impact our end users. You will be joining Via at a time of rapid growth, impacting tens of thousands of riders per day especially those from low-income communities. This is an opportunity to build for scale while architecting the infrastructure such that it can be purpose-built for a myriad use cases and personas. The role is one of thought leadership combined with a pragmatic eye towards building and shipping products that delight our partners.

What You’ll Do:

• Lead product vision and strategy for a scaled and equitable App experience across multiple product lines - microtransit, paratransit, student transport, Fixed lines etc.
• Create the vision where a single app can be flexible enough to support multiple personas such as on-demand riders, students, parents, special needs riders, caregivers etc
• Partner with architects and engineers to build a powerful infrastructure that can work across a spectrum of complex functionalities but always delivered in an intuitive way to the user.
• Build with an eye towards global scalability keeping an eye on local market conditions and regulations around payments, fraud and other integrations.
• Evolve Via’s thinking on how we can support trip planning, one-stop payments and booking as well as excellent on-demand offerings in a one-stop app.
• Develop a strategy for an efficient product-dev-QA-release process that is rapid, iterative and high quality.
• Ascertain value vs. cost of each requirement and help scope/descope requirements as needed.
• Drive a data-driven, inclusive and effective prioritization and scheduling process.
• Act as a focal point while working closely with all areas of the company as Software Development, QA, Project Management and Business teams - daily interaction at a deeply detailed level.
  
  

Who You Are:

• You are an experienced product manager, with 7-10 years of experience in successful startups or large companies operating on a global scale.
• You have owned a broad set of products, led a product domain/line across a company, and built category-leading products.
• You are able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like.
• You have demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch.
• Excellent analytical abilities and a strong business acumen - an MBA is a plus.
• A great multitasker who thrives in a dynamic, fast-paced work environment.
• Pro-active and independent achiever, self-learner, able to handle a task from idea to production.
• Team Player, with great communication/listening skills and a can-do attitude.
• You have a passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus
  
  

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.