eCommerce Marketplace Operations Manager (Amazon)

Who We Are
We're a global and wellness company with an international presence, selling our products in nearly 100 countries worldwide. We're passionate about cutting-edge science and ethical, conscious beauty, and we believe our people are our most strategic asset — we work hard to give everyone the opportunity to grow, develop, and bring their own ideas and passions to the table. Our marketplace business is a key growth engine for the company, and it's receiving significant investment and attention to drive rapid expansion.
About the Role
We're looking for an experienced eCommerce Marketplace Operations Manager to own day-to-day operations and strategic initiatives across international marketplaces, with a primary focus on Amazon.
What You'll Do
• Manage PO acceptance, monitor stock levels, and optimize inventory
• Lead the creation and optimization of product listings — attributes, backend keywords, reviews, visual assets, titles, and SEO-optimized descriptions
• Own submission and resolution of marketplace platform cases
• Manage relationships with marketplace counterparts, primarily Vendor Managers
• Develop and execute Buy Box win strategy
• Manage enrollment in marketplace programs (e.g., Brand Registry, Premium Beauty)
דרישות התפקיד
What You'll Need
• At least 3 years of experience in brand-side operations management on Amazon.com (experience with Amazon.de or Walmart is a plus)
• Hands-on 1P (vendor-side) experience — required
• Listing creation, SEO, and case submission/resolution experience
• In-depth knowledge of Amazon processes, programs, and strategies (ex-Amazon experience a plus)
• Beauty industry experience a plus
• Excellent written and spoken English
• Strong analytical skills — comfortable interpreting marketplace data and making data-driven decisions
• Ability to manage multiple projects simultaneously and prioritize based on impact
• Excellent interpersonal skills and ability to work cross-functionally
• PPC/DSP advertising experience on Amazon.com a plus
• This is a Hybrid position in Shoham