Senior Fraud Analyst

Here Is The Gist

HoneyBook is the leading clientflow management platform that makes it easy for independent business owners to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $10 billion in business on the platform.

Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership and have a growth mindset. We know experience comes in many different forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

HoneyBook transforming the way independent professionals operate their businesses. Across the United States and Canada, our members are turning to HoneyBook's all-in-one platform to handle everything from the first inquiry to the final invoice. As category leaders we and our members are being targeted by sophisticated fraudsters. We are fearless and fight to protect our members and their clients.

We are looking for an experienced Fraud Analyst with a passion for solving complex puzzles by investigating reactively and proactively data and live attacks. The solutions and insights you find will turn into proactive algorithms that make our community safer.

Here Are a Few Of The Things You'll Do

• Discover and effectively communicate unique, actionable insights to prevent and detect attacks using our solution
• Extract data from internal systems, identify the correct metrics needed, create reports and analyze them to understand key trends
• Translate trends to prevention algorithm requirements
• Be point of escalation to fraud investigators
• Partner with product leaders to secure business process
  
  

Interested? Here's what we're looking for:

• 4+ years experience working in the Payment Fraud industry in a data-rich environment
• Strong database experience advanced SQL skills
• Problem-solving approach – proven track record in using data to identify patterns, create clear actions to eliminate risk, understand business needs and delicate situations
• Proficiency with data visualization tools - Looker, Tableau, etc.
• Great presentation & communication skills, with proven ability to lead and interact effectively with multiple teams/stakeholders in a fast paced environment
• Excellent English, required to communicate daily with international teams
• Fast learning capabilities and proven ability to multitask – working on several projects at a time
• Sharp thinker, detail oriented, passion to solve complex problems and think outside the box
• Experience in building statistical models- Advantage
• Experience of developing and maintaining ML Models- Advantage
  
  

Our Core Values

• People come first - As we explore opportunities and work through challenges.
• Raise the bar - We push for greatness - for ourselves and our members.
• Own it - Trust and ownership let us make decisions with confidence.
• We love what we do - And what we create for our members.
• Keep it real - Authenticity, respect and transparency are at our core.
  
  

The opportunity at HoneyBook is huge – our primary customers today are creative businesses that generate in aggregate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures and 01 Advisors.

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Applicant Information

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