Fraud Operations Manager

Description

Moon Active is headquartered in the heart of Tel Aviv, and is one of the world's fastest-growing mobile game companies, providing entertainment for millions of active users across the globe.

As a Fraud Operations Manager you will use data models to detect existing and potential fraud in Moon Active games. You will work closely with the internal teams (RnD, Support, Data) in order to measure the fraud impact and find the right solutions to prevent that. We are looking for a team player, someone with passion for data, who pays attention to details.

Responsibilities

• Analyze fraud disputes / chargebacks / refunds on the mobile gaming platform
• Identifying fraudulent activity by comparing suspicious behavior to normal behavior
• Work with multiple systems, internal and external tools
• Operating and defining processes to monitor and improve KPIs
• Collaborate with diverse teams including Legal, Compliance, Payments, Product and more to effectively address fraud related issues.
  
  

• 2+ years of experience in the risk / payments domains (roles such as Chargeback Specialist or Fraud Analyst)
• Strong communication skills, both written and verbal
• Keen attention to detail, particularly for tasks that involve repetitive work
• A technologically inclined person
• Proficiency in computer skills, particularly with Excel or Google Sheets
• Strong attention to details while maintaining efficiency
• Highly organized, self-reliant, and detail-oriented